Adsum Insights Blog
This is the fourth in series about psychological safety and team effectiveness.
Here is the overview, where I outline this series and make the claim the over-rotation towards psychological safety for...
I like to begin coaching work with new clients exploring a couple tangible aspects of how they're leading.
I first check to see if they can state a clear, compelling "preferred future" they are saili...
All companies have leaders.
What is less obvious is that all companies also have a "leadership system."
That system is either repeatably developing and producing quality leaders or it's leadership ...
Someone who is familiar with my First Hundred Days program sent me this HBR executive transition case study. The leader who was coming on board was told by her boss to “do whatever it takes to turn th...
The purpose of this article is to provide some ways of thinking about a common organizational challenge: do you stay focused on existing priorities, or do you pursue a promising new idea when it come...
Many of the meetings the people in your company are in are laughably inefficient and ineffective.
The good news, if there is any, is that this article has nothing to do with meeting best practices. ...
Delivering the punchline before telling the joke is a terrible strategy for standup comedians. But as an approach to writing, it has its merits.
Here is the point of this article: Six Sigma was the s...
The New Yorker recently had an article about corporate culture: https://www.newyorker.com/magazine/2018/01/22/improving-workplace-culture-one-review-at-a-time
One of the key points of the article was...
How do you get the ship out of the bottle? No ship. No bottle. No problem.
~Sensei William Gleason~
I recently attended Human Synergistics’ 2nd Annual Ultimate Culture Conference in San Francisco.
...Call Center quality is abysmal. And it has been for the entire forty years the call center industry has been in existence. We can make cars with near perfect quality, but after 40 years, call cent
...The recent story about the fraud committed by Wells Fargo employees caught my eye.
According to the story over 2MM unauthorized credit card transactions and openings of checking and savings accounts ...
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