Adsum Insights Blog
I don't have a crystal ball, and I don't know who will be the largest and most wildly profitable Call Center outsourcer in the next five or ten years, but I do know the one question the winner will ha...
Many years ago, before I had much experience with facilitation, I remember reading an article on effective facilitation techniques. Â I have forgotten the whole thing except for the guidance on how to ...
I recently taught my Influence at Work class. The content is built around a simple model: focus on and bring out your position, focus on and help bring out the other's position, and focus on strengt
...
Almost 25 years ago, one of the best-selling management books of all time was released: Peter Senge’s The Fifth Discipline. I know I was in the minority, but to be honest, I was not a big fan of the
...
In his autobiography, Miles Davis, the world renowned jazz trumpeter and band leader, claims to have changed…not just his style, but all of music six times. A bold claim to be sure, but many jazz mu
...
I recently saw Dr. Ed Schein speak at the South Bay Organizational Development Network meeting. Dr. Schein is professor emeritus from MIT and the one who practically invented OD process consultation. ...
Roses have been a profession of love through the ages. They are beautiful. They are thoughtful. They are heartwarming. They can express sympathy. And they have been getting men out of the doghouse sin...
I am a bit of a logophile. I subscribe to dictionary.com’s Word of the Day because I really enjoy it when I can capture the essence of something with a single word.
That happened for me the other day...
Even though it was decades ago, I remember it like it was yesterday.
I was 29 years old, just finishing my Ph.D. in Industrial/Organizational Psychology. While completing my degree, I was doing consu...
How do you get the ship out of the bottle? No ship. No bottle. No problem.
~Sensei William Gleason~
I recently attended Human Synergistics’ 2nd Annual Ultimate Culture Conference in San Francisco.
...
Bosses are making everyone I know completely nuts. It should not be surprising.
A recent review of the academic literature concluded that “one in every two leaders and managers” is judged “ineffectiv...
One of my clients is interviewing for a bigger job and he asked me to help him prepare for his interviews. As an aside, it’s gratifying for me to see someone I have been working with be recognized for...
Â
Want to hear the latest from Dennis?
Â
You're safe with me. I'll never spam you or sell your contact info.